Job Details

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better, Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Disability insurance (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness, and hospital indemnity insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. The role is also eligible for team-based bonus opportunities. Temporary associates are not benefits-eligible but may participate in the company's 401(k) program.

Veterans, transitioning active-duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become U.S. citizens, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the posting date.

Responsibilities

• Participate in on-the-job training experiences for the Executive Director role, learn new skills about senior living, and demonstrate increasing proficiency with managerial responsibilities within the Brookdale organization. The Brookdale Bench Program prepares you to assume the Executive Director role, including areas of people management, operations, and clinical management.
• Responsible for all operations, acting as contact for staff, residents, prospects, community organizations, government agencies, and the public.
• Supervise, direct, and motivate community staff. Provide direct resident care as needed. Fill in at various positions to cover staffing shortages.
• Maintain high resident satisfaction and retention through quality services. Lead staff and residents to solve problems and resolve issues, supported by district leaders. Administer annual resident satisfaction surveys.
• Execute renewal programs with existing residents proactively.
• In conjunction with regional operations, execute annual operating and capital budgets. Minimize negative variances and deficits. Meet and exceed occupancy and revenue goals.
• Hire, train, discipline, and terminate employees according to company policies. Review hiring, promotions, disciplinary actions, and terminations to ensure quality staffing.
• Ensure buildings, grounds, and property meet company standards through preventative maintenance and inspections.
• Maintain current departmental policies, procedures, and licenses per company, federal, state, and local requirements.
• Foster staff creativity to deliver high-quality services. Participate as a member of Resident Counsel.
• Develop and maintain a positive community image. Engage in social and civic activities. Represent the community and company to government agencies, organizations, and the public.
• Use approved sales and marketing strategies to maximize occupancy.
• Assist in service plan reviews with resident care teams and families, ensuring dignity and compliance.
• Oversee resident admission, healthcare management, and documentation to ensure regulatory compliance.

This job description provides an overview of responsibilities and is not exhaustive. Associates should perform all duties assigned by their supervisor.

Qualifications

Education and Experience: Bachelor's Degree or equivalent experience required. Minimum of two to four years of leadership experience or equivalent combination of education and experience.

Certifications, Licenses, and Other Requirements: Valid administrator license where required. Valid driver's license and access to a private vehicle for business use.

Management/Decision Making: Use analytical skills and organizational understanding to handle problems. Demonstrate leadership to oversee resident care, marketing, and operations, and carry out supervisory responsibilities per policies and laws.

Knowledge and Skills: Knowledge of organization, industry, and functional disciplines. Experience in technical areas. Familiarity with Microsoft software preferred. Strong communication, prioritization, delegation, judgment, problem-solving, and decision-making skills.

Physical Demands and Working Conditions:

• Standing, walking, sitting
• Use hands and fingers, reach with arms
• Stoop, kneel, crouch, crawl
• Talk and hear
• Taste and smell
• Lift up to 50 pounds
• Vision and interaction with people
• Occasional weekend/evening/night work, on-call, potential exposure to hazards and communicable diseases, injury risks, latex, blood-borne pathogens

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range: $77,510 - $98,740 per year