Job Details

A Miller Front Desk position primarily involves greeting and assisting customers at a Miller Swim School location, managing class registrations and appointments, handling customer inquiries, maintaining a welcoming lobby environment, and ensuring smooth operations at the front desk, all while delivering exceptional customer service.

Key responsibilities may include:

• Customer interaction:
  
  Welcoming clients, answering phone calls, addressing inquiries, and providing information about classes and schedules.
• Registration and scheduling:
  
  Processing new customer registrations, booking swim lessons, managing class schedules, and updating client records.
• Retail sales:
  
  Assisting with retail merchandise sales at the front desk.
• Lobby management:
  
  Maintaining a clean and organized reception area, ensuring proper signage, and addressing customer needs.
• Administrative tasks:
  
  Managing appointment calendars, handling payments, and maintaining accurate customer data.

• Excellent communication and interpersonal skills
• Strong customer service focus
• Ability to multitask and prioritize tasks
• Proficiency in computer systems for managing customer information and scheduling
• Detail-oriented with a focus on accuracy