Job Details

The Spring is hiring a full time Guest Advocate for Wednesday-Sunday from 3pm-11am

The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse.

The Guest Advocate serves as program staff in day-to-day operations of The Spring Emergency Crisis Shelter, assisting guests and their children in meeting their goals and connecting them with programs and services both inside and outside of The Spring.

DUTIES AND RESPONSIBILITIES:

• Be available to meet the immediate needs of the guests and their children
• Gather information via telephone or face-to-face interviews from perspective guests
• Chart in guest's charts and record appropriate service codes
• Advocate for assigned case load and connect guests with on and off-site resources
• Work with guests on goals to help them safely transition out of the shelter
• Complete discharges according to policy and procedures
• Assist with meal preparation as needed
• Answer telephones and front door as needed
• Transport guests in The Spring vehicles as needed
• Be available for emergencies and respond accordingly
• Provide reports and on-going guest goal communication to the next shift
• Attend training as needed to meet domestic violence, sexual assault, and human sex trafficking standards

QUALIFICATIONS:

• High School Diploma or equivalent
• Able to successfully handle multiple demands and perform effectively despite changing priorities
• One year experience in social services preferred
• Must be able to sign The Spring's Statement of Faith
• Must have valid Oklahoma driver's license
• Ability to work an occasional weekend shift if needed

KNOWLEDGE, ABILITIES AND SKILLS:

• Willing and able to develop relationships with guests and their children within professional boundaries
• Commitment to maintaining client confidentiality and ethical standards
• Willing and able to work both independently and as a team member
• Computer experience required. Proficiency with Microsoft Office Suite
• Excellent attention to detail
• Maintain boundaries, both professional and personal

The Spring is committed to providing a benefits package that strives to meet the needs of its employees and their dependents. Employees receive medical, dental and vision, 401(k), paid time off and holidays.

The Spring is proud to be an equal opportunity employer

Male/Female/Disabled/Veteran

Must be able to pass a 7-year background check. Any job offer will be based on the results of the background testing. A felony does not automatically exclude you from consideration.