Job Details

Role Details:

Job Title:

Recruiter

Department:

Human Resources

Reports To:

Human Resources Manager

Job Function:

ADM-Administrative

Job Code:

7216

Job Summary:

The Recruiter leads high-volume sourcing, screening, and placement for entry-level roles across the Retail and Operations divisions (e.g., sales floor, donations, processing, warehouse/transportation support). This role owns req intake through offer, partners closely with store/operations leaders, and represents Goodwill at occasional job/recruitment fairs and community events. The Recruiter manages the applicant tracking system (ATS) workflow, drives time-to-fill and vacancy reduction, and ensures a welcoming, mission-aligned candidate experience.

Key Responsibilities:

• High-volume sourcing & pipelines - Build steady candidate pipelines for entry-level Retail & Operations roles via job boards, community partners, workforce agencies, schools, social media, referrals, and walk-ins; keep talent pools warm and ready.
• Req intake & hiring manager partnership - Lead structured intake for each requisition; confirm must-haves, schedules, and start dates; coach leaders on selection discipline and service-oriented communication.
• Screening & interview coordination - Conduct phone screens; schedule interviews and working interviews; standardize evaluations to ensure fairness and consistency.
• Community & job fairs (occasional) - Attend targeted job/recruitment fairs; set up booths; deliver quick screens; schedule next-step interviews; track event ROI.
• Job postings & advertising - Draft clear, inclusive postings; maintain cost-effective advertising across Goodwill's website and external platforms; refresh/close postings timely.
• Candidate experience - Provide timely updates; share information about Goodwill's mission, facilities, operations, benefits, and growth opportunities; remove friction points in the process.
• Offer & pre-employment - Prepare offers in alignment with approved ranges; initiate/reference checks, background screens, and drug/alcohol testing per position requirements; document outcomes in the ATS.
• Onboarding handoff - Coordinate start dates; ensure smooth transition to New Employee Orientation and Day 0-90 onboarding; confirm I-9 and pre-hire steps are complete.
• ATS ownership & data hygiene - Maintain accurate requisition and candidate records, attachments, and statuses; attach external applications as needed; ensure data is report-ready.
• Reporting & metrics - Produce weekly staffing and pipeline reports; track time-to-fill, days open, applicant sources, and turnover trends; recommend improvements based on data.
• Training & enablement - Provide interviewing and candidate-care tips to supervisors; reinforce consistent use of ATS workflows and fair-chance practices.
• Safety & compliance - Follow company safety programs and recruiting compliance standards; uphold EEO, ADA, and other applicable laws in every stage of the process.
• Other duties as assigned.

• Must be 21 years of age.
• Valid Oklahoma driver's license with acceptable driving record; ability to travel locally to stores, donation centers, warehouses, and events.
• Eligible for positive outcome on required State of Oklahoma criminal conviction background check.
• Maintain requirements for legal vehicle operation.
• Maintain compliance with Goodwill's Drug and Alcohol Abuse Policy.
• This is a safety-sensitive position as defined by Goodwill because duties could affect the safety and health of the employee or others.

• Additional tasks as assigned.

• Talking, hearing, stooping, kneeling, crouching, reaching, handling, hand and finger dexterity, feeling, seeing.
  Lifting/Carrying/Pushing/Pulling: Light Work-lifting up to 20 lbs. occasionally; frequent lifting/carrying up to 10 lbs. Role may require standing and walking for extended periods during hiring events and store visits.

• Primarily business hours with flexibility for occasional evenings/weekends to support hiring events, store schedules, and expedited staffing needs; local travel required.

• Goodwill Industries of Tulsa, Inc. is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status. Reasonable accommodations are available upon request.

• Education/Experience: Bachelor's degree in HR or related field or equivalent recruiting experience. Two (2) to three (3) years of recruiting or talent acquisition experience preferred; high-volume, entry-level, retail, or operations recruiting is a plus.
• Technical: Proficiency with ATS and common job boards; MS Office/Google Workspace; ability to build simple dashboards and weekly reports.
• Skills: Strong sourcing creativity, organized multitasker, timely communicator, personable event representative, data-aware decision-maker.
• Values Fit: Commitment to Goodwill's mission; professional, equitable, and service-oriented approach to candidates and hiring teams.