Job Details

Job Title:

Compliance Coordinator

Department:

Administration

Reports To:

Chief Administration Officer

Job Function:

HR

Job Code:

7251

Job Summary:

Mission Contribution

Supports Goodwill's mission by coordinating the Corporate Compliance Program and helping leaders prevent, detect, and correct non-compliance, fraud, waste, and abuse-strengthening stewardship of resources and services.

Position Summary

Under the direction of the Chief Administrative Officer (designated Corporate Compliance Officer), the Compliance Coordinator executes day-to-day compliance activities, coordinates risk assessments and internal audits, tracks corrective action plans, maintains compliance documentation, and supports training and reporting for leadership and the Board. The role leads governance for organization-wide Standard Operating Procedures (SOPs) and Policies & Procedures, ensuring annual review, training assignment/completion tracking, and retention in centralized SharePoint locations for easy access. This role also reviews all contracts and Memoranda of Understanding (MOUs) prior to routing for the President's signature and maintains a current, searchable repository of fully executed agreements in SharePoint.

Essential Functions

• Coordinate the annual corporate compliance risk assessment alongside the organization's risk management review; track findings and follow-up actions.
• Maintain compliance policies, logs, disclosures, and attestations.
• Administer intake and documentation for compliance concerns (including hotline/whistleblower intake), ensuring timely routing to the Compliance Officer and leadership and supporting confidential investigations.
• Coordinate training assignments (new-hire and annual refreshers) tied to SOPs/Policies; track completion and escalate non-compliance.
• Maintain centralized SharePoint libraries for Contracts, SOPs, and Policies & Procedures with standardized naming, metadata, and permissions for easy access and audit readiness.
• Serve as intake and quality control reviewer for all contracts, MOUs, amendments, and renewals prior to the President's signature; verify required exhibits/insurance/terms and appropriate approvals.
• Track contract status, key terms, and renewal/expiration dates; notify owners ahead of deadlines.
• Manage workers' compensation claims in collaboration with the Safety Manager. Review Loss Run Reports with Chief Administrative Officer for reporting.
• Plan and execute monitoring calendars and spot-audits (e.g., I-9/new-hire documentation, training/competency records, HIPAA controls, purchasing/AP, asset protection, PCI touchpoints), and coordinate remediation.
• Support cross-functional audits tied to enterprise risks (e.g., grants timekeeping/billing accuracy, vehicle/MVR compliance, emergency action planning, workplace injuries/OSHA logs).
• Support the any relevant audits, such as:
  1. Workers' Compensation
  2. Safety
  3. Loss Prevention
  4. Annual financial audit.
  5. Legislative and legal regulations
  6. Medical Billing
• Track and communicate relevant regulatory/standards updates, coordinating policy and procedure updates with content owners.
• Maintain CARF readiness evidence and coordinate surveys, corrective actions, and progress reporting.
• Prepare concise dashboards and quarterly summaries for senior leadership and the Board/Board Committee (risk status, incidents, audit trends, CARF progress, training compliance).
• Preserve evidence files, case documentation, contract records, and audit workpapers in an orderly, secure, and retrievable manner.
• Support enterprise risk, privacy/security, loss prevention, and business continuity efforts as needed.

• Bachelor's degree in business, public administration, compliance, risk/safety, or a related field; equivalent experience considered, or 6 years of relevant experience.
• 2+ years' experience in compliance, internal audit/monitoring, quality assurance, program/grants administration, or HR/Safety operations within a regulated environment.
• Working knowledge of policy management, audit techniques, documentation controls, and training coordination; strong writing, analysis, and presentation skills.
• Proficiency with Microsoft Excel/PowerPoint/Word and comfort with SharePoint and databases/case management tools.

• Familiarity with CARF, HIPAA administrative safeguards, OSHA basics, I-9/E-Verify, timekeeping/payroll controls, and 2 CFR 200 grants concepts.
• Experience administering SharePoint sites/libraries, permissions, and metadata.
• Professional certifications (e.g., CCEP, CRCMP, CAPM/Lean basics) welcome but not required.

• Must be at least 21 years of age.
• Valid driver's license and insurable driving record (occasional local travel to retail or program sites).
• Successful completion of background check and drug screening.
• Ability to maintain Goodwill's Drug-Free Workplace and safety-sensitive standards.

• Typical office environment with frequent standing/walking during site visits; ability to lift up to 25 lbs. with assistance for heavier items.