Job Details

ABOUT ORUOral Roberts University is a Christian University located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered University, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to stay in their faith but to GROW in faith and become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU.CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.OVERVIEW* FULL TIMETo provide support to all patrons entering the Armand Hammer Student Alumni Center (AHASC) and offer general Concierge services.RESPONSIBILITIES* Ensure the Hammer Front Desk is staffed at all times. Greet all persons entering the building.* Manage all aspects of front desk communications. Answer patron questions, check out game items and inventory supplies, handle deliveries, and perform other front desk duties.* Help solve problems between students and other patrons.* Monitor building use and report any problems to the Front Desk Supervisor, Building Manager, and Executive Director.* Offer the best customer service to students, parents, and other patrons at all times.* Occasionally work at other Concierge desks or events as needed.* Learn the Maximo campus work order system and enter dorm and facility work orders.* Assist the Concierge office and events in peak times.* Cross-train for other Concierge desks and duties.* Other various duties as assigned by supervisors.COMPETENCIESEDUCATION: Requires a High School diploma or GED.EXPERIENCE/SKILLS/ABILITIES: Previous clerical and customer service experience helpful. Must have excellent interpersonal, organizational, and multitasking skills. Must be personable and able to meet and greet customers with a cheerful attitude. Must be knowledgeable of information needed to accurately answer questions about the facility and be detail-oriented. The ability to make decisions and act effectively in stressful situations is required. Must have basic computer knowledge; experience with Microsoft Word and Excel is helpful.Must maintain a high level of confidentiality of information.Maintains compliance with the Family Educational Rights and Privacy Act (FERPA) policy and its proceduresEqual Employment Opportunity:Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.