Job Details

Properly schedule all procedures and answer incoming calls in a courteous and professional manner. Place calls to referring physicians for patients expressing difficulty with scheduling. Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Update account information at the point of scheduling. Utilize RIS filter screens to answer questions associated with insurance, procedures and preps. Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed. Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients...Call Center, Scheduler, Technology, Healthcare, Patient, Scheduling