Job Details

The Club at Forest Ridge is looking for a Part Time Racquet Sports Front Desk Attendant.

Whether you're picking up a racquet for the first time or training for tournament play, The Club at Forest Ridge offers one of the most comprehensive racquet sports programs in the region. Powered by Cliff Drysdale Tennis, our world-class facility brings expert coaching, premier programming, top-tier amenities to players of all levels, and year-round programing - clinics and leagues lead by our team of certified pros.

General Purpose:

Offers superior customer service while selling merchandise and assisting management in merchandising, inventory control, reservations, and special events preparation.

Essential Duties:

• Performs opening and closing procedures for the shop or store as determined by management.
• Responsible for accountability of POS transactions made.
• Collects applicable fees from members/guests and outside patrons as they arrive.
• Makes court, clinic, lesson and special event reservations, in person or by phone.
• Assists guests by selling merchandise and providing information in a professional manner.
• Assists with rotating stock and keeping displays clean and orderly.
• Assists with general cleaning of the shop or store.
• Assist shop supervisor with creating appealing displays.
• Assists with monthly physical inventories.
• May work with coaches to facilitate orderly start and play times.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required/needed.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

• Frequently stands and uses hands; reaches with hands and arms, talks or hears.
• Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches.
• Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:

• Occasionally works in outdoor weather conditions.
• Noise level is moderate.

Certificates/Licenses:

• None Required

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Active tennis player with knowledge of the game.
• Retail sales experience is preferred.
• Computer proficiency including but not limited POS, Microsoft Office applications, social media and other programs related to tennis such as tennisdirector.com or Club Automation.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.