Job Details

SummaryThis position conducts authorizes, schedules, regulates and controls flights according to government and company regulations to expedite the flight operations schedule.Essential Functions* Ensure the information in the scheduling software Talon is accurate and complete* Teaches one or more assigned classes that perform ground instructor duties authorized by the Federal Aviation Regulations in accordance with the approved Training Course Outline* Generate and evaluate reports as necessary to ensure that crews are legal and qualified for flight assignments* Carry out plans for irregular operations, such as major cancellations, SWAP events and/or delays as planned by the Crew Coordinator* Coordinate with Dispatch, and Maintenance to resolve operational and instructor/student-related issues* Guide and direct instructors and students in scheduling flight operations and utilization of aircraft* Schedule, plan, and control aircraft report all schedule changes, and student/instructor "no shows" daily* Coordinate with instructors to ensure students are scheduled for flights* Coordinate with Director of Maintenance on requirements and estimated time in commission (ETIC)* Prepare daily reports of delays, and cancellations, and list reasons* Complete reports as required* Maintain professional manner and enforce the Student Code of Conduct rules while a positive, customer-friendly attitude* Work a flexible schedule when required due to business necessity* Ensure compliance with all Spartan policies and procedures related to flight and dispatch operationsKnowledge / Skills* Scheduling and or dispatch knowledge* Demonstrates good judgment and confidentiality* Exceptional verbal and written communication skills with a strong emphasis on customer service* Excellent time management, follow-through and organizational skills* Strong communication and ability to build relationships with all levels of management and pilots* Strategic and forward-thinker* Ability to handle multiple priorities with a high degree of accuracy* Intermediate to advanced computer skills in Word, Excel and Outlook* Strong knowledge of scheduling and flight software (Talon or FlightPro)* Ability to handle highly confidential information