Job Details

Assistant Director of Operations

The Assistant Director of Operations is responsible for proper execution of all operations. The DOO has a strong shift awareness and ability to make sound adjustments to ensure Team Members are providing genuine hospitality, great tasting food, fast and accurate service, all in a clean and safe environment.

· Ensures overall satisfaction, order accuracy, speed of service, cleanliness, productivity, and quality of product are kept in accordance with organization goals

· Monitors and manages labor percentage

· Monitors daily responsibilities to appropriate team members and follows up to ensure tasks are completed

· Holds team members accountable to all Chick-Fil-A standards, policies and procedures; ensures fair disciplinary action

· Verifies safety protocols are followed when opening and closing the restaurant

· Learn to create Shift Set-Ups by positioning Team Members according to their strengths and abilities. Demonstrate a flexible mindset when changes need to be made. Take Team Member requests into consideration and respond appropriately and fairly.

· Oversee the maintained success of Front Counter and Drive-Thru Operations throughout the day.

· Ensure Food Safety Requirements are met in all positions, tasks, and assignments.

· Set an example for Team members by Practicing open, honest, and direct communication.

· Oversee Cash Management and Flow throughout the day, including closing shifts and counting drawers.

· Lead Team Members through Opening and or Closing

· Assists with leadership development of all team members

· Full-Time

· Hourly $21+

· Free Employee Meal & Beverages while on shift

· 25% off duty discount

· CFA college scholarship program available

· 401k, with company match

· Affordable Health Insurance options

· Paid Vacation

· 32+ hours week average (full time)

· Approximately 95% schedule operationally in the business; 5% administrative responsibilities

· Available to work 5:30AM. to 10:00 p.m, Monday through Saturday

· Never work a Sunday Again

· Age Requirement: 21+

· Required: Proficient in cash handling

· Preferred: Management/ Supervisory Experience of 10 or more employees

· Required: Excellent People and Communication Skills

· Required: Team Player

· Preferred: Restaurant Management Experience of 2+ years

· Recommended: High School Degree or equivalent

· Preferred: Writing and tracking staff labor and scheduling

· Preferred: Ordering and overseeing inventory control

· Preferred: Serve Safe Certification

· Demonstrate an ability to anticipate and fulfill the needs of the restaurant on an hour-to-hour basis.

· Successfully motivate and encourage the team through the shift.

· Learn to adapt to changes in a way that matches Chick-fil-A brand standards and serves both guests and the business.

· Model a respectful, professional attitude for all Team Members

· Understand that Team Members, Senior Team Members, and Team Leaders look to you for instruction. Set an example and maintain that example. Demonstrate excellent self-management and learn to encourage the productivity of others.

Work Schedule

• Weekend availability
• Day shift
• Night shift
• 10 hour shift
• Overtime