Job Details

Administrative Support Specialist

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.

Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Provides administrative support to the HT&I Sales Organization, handling complex or confidential tasks that require initiative and sound judgment.

Key Responsibilities

• Answer and direct incoming customer and internal calls to the appropriate contacts.
• Manage the Salesforce inbox efficiently.
• Assist with portal password management and retrieving purchase orders.
• Order and maintain office supplies as needed.
• Coordinate on-call schedules and dispatch tasks.
• Support Sales, Support Managerial overflow, and special projects.
• Plan and coordinate customer visits.
• Assist with marketing initiatives and campaigns.
• Analyze and distribute Salesforce reports.
• Plan and coordinate sales meetings and events.
• Complete supplier and vendor documentation.
• Manage shared calendars and schedule or support meetings as needed.
• Other duties as assigned.

Experience

• High school graduate or equivalent
• 3+ years of administrative experience preferred

Knowledge, Skills, and Abilities

• Excellent and proven ability to remain organized and on task
• Excellent interpersonal skills, both for dealing with internal and external customers
• Exceptional oral and written communication skills
• Working knowledge of basic computer programs such as Microsoft Outlook, Word, and Excel, with the ability to learn Salesforce.
• Fluent in English
• Flexibility to handle multitasking and prioritize appropriately