Communicate with customers, Installers, and subcontractors via email and/or phone
Follow-up calls to verify if the work site is ready
Take down calls for estimates and communicate with the sales staff
Verify job site and any missing information for daily sales/service/purchase orders
Open and maintain detailed notes on customer accounts
Navigate clients' websites for job specifications and status updates
Scan and attach documents
Manage and process client billing and invoicing in a timely and accurate manner
Perform other administrative and financial support tasks
Payroll processing and timekeeping
Create work orders
Role requirements:
1-2 years of admin experience
Fluent English/Spanish language skills are a plus
Knowledge of Microsoft Office products, including Word, Excel, and Outlook
Excellent communication and interpersonal skills
Ability to prioritize, multitask, and manage time efficiently
Knowledge of customer service ethics, principles, and procedures
Physical demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. You must be able to lift light to moderate weight and sit for extended periods to complete your computer job.
Benefits:
Competitive hourly wage
Medical, dental, and vision coverage
Company-paid life insurance
Longevity Stock Program
IBP Foundation
Scholarship opportunities
Paid vacation and holidays
Employee Financial Assistance Program
Opportunities for growth and advancement.
401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance
Installed Building Products Tulsa is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent customer service - these aren't just words; they represent how Installed Building Products Tulsa does business. Whatever your needs, you can trust us to offer high-quality insulation materials and service.
Find your next career opportunity and join our team at Installed Building Products Tulsa! EEO Statement
IBP is an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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